Gayathri Narayan is the senior director of content services in the Indirect tax business of Thomson Reuters. She is responsible to build and grow the SMB segment. She started with Thomson Reuters in July 2009 and has successfully launched 6 products from concept to commercialization. She has vast experience in developing strategy, obtaining customer insight, defining requirements, building business cases, leading product development and go-to-market. Gayathri has worked across Asia, Europe and U.S. and has an MBA from Columbia Business School and a Certified Accountancy degree from India.