How can ‘smart collaboration’ benefit a law firm? How should firms initiate a collaborative process across the business?
In a column with Thomson Reuters’ Forum Magazine, Heidi Gardner, a fellow at Harvard Law School’s Center on the Legal Profession, discusses the importance of ‘smart collaboration’ and how firms should approach it.
Firm are under unprecedented pressure from clients to offer an extensive range of multi-disciplinary services and solve complex issues.
As a result of such demand, the process of smart collaboration is becoming more essential for firms; integrating the firms’ greatest asset, the expertise of their lawyers, to deliver innovative solutions to clients’ problems.
Gardner said: “My research shows that when firms get collaboration right – that is, do complex work for clients that spans practices and offices within the firm – they earn higher margins, inspire greater client loyalty, gain access to more lucrative clients and attract more cutting-edge work.”
You can read the article in full here.